Improved Dashboard Available on every plan

Change what you use Fellix for, and a getting-started checklist that stays in reach

Settings › Organization now holds your sign-up answer, the checklist stays in view and says when it cannot load, and a failed test in the agent console says why.

What you use Fellix for, in Settings. The answer you gave when you signed up (an omnichannel inbox with an AI receptionist, booking appointments, replying over social channels) now sits in Settings › Organization. Change it whenever your use of Fellix changes. When the change turns Fellix AI on or off, the page tells you before you save. Owners can change it; everyone else sees it.

A checklist that stays in reach. The getting-started checklist stays at the bottom of the sidebar while the menu scrolls, and "Teach Fellix about your business" opens Build › Content. When the checklist cannot load, it shows what went wrong with a way to try again instead of disappearing. On a phone, Help offers "Tour the panel" too.

Test console failures that say why. When a test in the agent console gets no answer, it now tells you, in your language, whether the model answered in a form the agent cannot use, took too long, refused the key or the model, or failed at the provider.

Did this answer your question?