Fellix Help Center

What's new

New features, improvements and fixes, newest first.

  1. New Platform Available on every plan

    WhatsApp templates are submitted for you when a number connects

    Fellix now submits the satisfaction survey and appointment reminder templates to Meta by itself, and each WhatsApp account shows how far they have got.
  2. New Dashboard Available on every plan

    What's new: every Fellix improvement in one place

    A dated list of new features, improvements and fixes on help.fellix.ai, with a page for each one. When Fellix announces an update, you hear about it in the dashboard.
  3. New Dashboard Available on paid plans

    Copilot lets you know when your answer is ready

    Leave Copilot while it works and Fellix sends you a push notification when it answers, has changes waiting for your approval or cannot finish. Click it to open that Copilot conversation.
  4. New Dashboard Available on paid plans

    Connect Calendly: its bookings arrive in Fellix as appointments

    Bookings made on your Calendly page now land in Fellix as appointments, matched to a client, and the hours they take stop being offered. The assistant can also send a personal Calendly booking link.
  5. New API Available on every plan

    API: see who holds a conversation, and count any list

    Conversations now name the team member holding them, can be filtered by holder, and every list can return its total.