What is Fellix?
A customer-communication platform for service businesses. An AI assistant answers messages and calls, books appointments and hands off to your team.
Updated 29 October 2026
Fellix is a customer-communication platform for service businesses. An AI assistant answers your incoming messages on WhatsApp, Instagram, Facebook Messenger, your website chat widget and the phone, books appointments into your calendar, and hands the conversation to your team whenever a human is needed. Everything lands in one shared inbox.
The shared inbox: the conversation in the middle, AI Analysis beside it.
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