Which channels can Fellix answer on?

WhatsApp Business, Instagram DMs, Facebook Messenger, a chat on your own website and inbound phone calls, all arriving in one shared inbox.

WhatsApp Business, Instagram direct messages, Facebook Messenger, a chat widget on your own website, and inbound phone calls handled by an AI voice agent. All of them arrive in the same inbox, so your team answers everything from one screen instead of five apps.

The Agents page listing the main agent and the channels it answers on: Messenger, Web chat, WhatsApp and Instagram

Build → Agents: one agent can answer every channel attached to it.

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